Privacy policy

This policy explains what personal data we handle on pureperformance.ai and why. It covers this website only, not pages we run for clients on their own domains.

Who we are

PurePerformance is run by Promtech Systems Ltd, which is the data controller for the personal data described here. The UK GDPR and the Data Protection Act 2018 apply. Where we process the personal data of people in the European Economic Area, the EU GDPR also applies.

What we collect and why

Messages you send us

Technical logs

What we don’t do

Who else sees your data

Only the people working on PurePerformance can see what you send us. Google provides our hosting, email and form storage as a service provider, and processes data on our behalf under its data processing terms. We also disclose data where the law, a court or a competent authority requires it.

International transfers

Our providers may process data outside the United Kingdom and the European Economic Area. Where personal data leaves the UK, we rely on UK adequacy regulations or, where none apply, on the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s Standard Contractual Clauses. Where personal data originating in the European Economic Area leaves it, we rely on an adequacy decision by the European Commission or on Standard Contractual Clauses. The United Kingdom is the subject of an EU adequacy decision.

Your rights

You have the right to:

To use any of these rights, email contact@pureperformance.ai. We’ll respond within one month.

If you’re not satisfied with our response, you can complain to a data protection authority. In the UK, that’s the Information Commissioner’s Office. If you’re in the European Economic Area, you can also complain to the authority in your country of residence. In Sweden, that’s Integritetsskyddsmyndigheten.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.